What Our Customers Have to Say
Purchased my first E-bike. I did not go down the online route but instead followed reviews on the Web that took me to this delightful and extremely helpful vender in Tunbridge Wells. Energise E-Bikes were great in answering all my questions and making me feel at ease when taking out a couple of bikes on a test ride. Thanks guys!
Great store! Good helpful advice on my first ebike purchase, was able to test ride immediately. Considering the known difficulties in supply chains everywhere, i was surprised on the range available. They had exactly the right bike for me, ready to roll, was able to take home immediately. I've done a few miles since, and have had no issues. Happy Chappie.
Highly recommended. A great selection of bikes and a great team providing knowledge and expertise. I am extremely happy with my purchase and the after care service provided is excellent, thanks guys, especially to Tom and Chris for being so helpful and efficient. Regards, Damian
Very knowledgeable and helpful team. I really appreciated the test ride and advice. Bike was spot on and have already had loads of fun!! Just do it, you won’t look back, unless it’s at the non ebikers as you effortlessly whizz past!
Made an appointment due to Covid restrictions and Tom at Energise could not have been any more helpful. There was no hard sell just informed advice. We knew the type of bike we required and that helped but regardless Tom advised us on the specification, fitment and trial run. He even helped us get them in the car while the heavens opened. Superb service.
Quality bike, very impressed by it. Staff great and flexible, feels like i have a retailer who will support me in my journey with an e-bike. Would recommend
Love my e-go bike! Highly recommend this great little bike shop in TW!
I spoke to tom on the phone and his service is outstanding. I am new to E - Mtbs and he Broke down and explained everything without rushing. 5 star service i wish more companies would have the same attitude . Thank you
I wanted to get back into cycling as part of trying to get fit, cut costs and travel time to work. Dave and Sam where Great, helpful and even though the bike I wanted wasn't in Tunbridge Wells they offered and arranged to bring it over from their other branch in Coulsdon with no 2nd thoughts. I honestly couldn't have asked for better service from a small business. Don't believe I would have got this level of service from most shops. Coffee wasn't bad either :-)
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