Mon-Sat 9am to 5pm
Visits By Appointment Only
Face masks and hand sanitiser available on arrival

Updated: 5th September 2020

Keeping you moving, Keeping you safe

Energise E-bikes are committed to doing our work in a way that is safe for both our customers and our staff while the COVID-19 pandemic continues. Read on to find out how we are doing this: 

Appointments only 

We are running by appointment only to limit the number of people in our showrooms. Crowded places are linked to COVID-19 transmission, so by giving you your own, dedicated one-hour slot to browse, ask questions and to test-ride, we can avoid crowding.

Hand Sanitiser

We provide hand sanitiser at the entrance, so please use this before you touch any products. Frequent and thorough handwashing reduces the spread of COVID-19 and other diseases. 

Face Covering

Face coverings - to cover both nose and mouth - are mandatory for visits to retail stores. Please remember to bring yours when you visit. 

Social distance

It should be possible to maintain a two metre margin between you and everyone else while you're visiting us. This reduces the chance of transmission considerably. Conveniently, two metres is approximately the length of a bicycle. 

To book your visit:
>> Use the booking form below
>> Call your nearest branch
>> Email enquiry@energiseebikes.co.uk 

We are doing our best to keep bike riders moving, and to keep them safe but as we are operating with a smaller number of staff, you may not get your first choice time slot and some services may be unavailable. We are happy to chat to you should you have any questions. 

All Our E-bikes are Test-Rideable

At Energise E-bikes, we assemble and safety test all the electric bikes that come into our showrooms. That means that when you visit, you can test-ride anything that’s on display.

How to test ride an electric bike

When you visit our showrooms, simply ask a member of staff for a test-ride. Together you will choose which models to try out.

After you sign our safety briefing form, you’ll head out to a quiet road with the bikes, accompanied by a member of staff.

Usually, you and a staff member will take out one electric bike each, and swap over bikes halfway through the test ride.

Our staff member will talk you through step-by-step how to use the bike's controls: the gears, brakes, power-assistance and any other features the bike has.

During the test-ride, try the bike in all levels of power assistance (including with no power assistance too). Also flick through the gears to see if you can find your ‘sweet spot’ in which your pedal power, the gears and the electric assistance are working in harmony.

If you feel like the bike needs a few adjustments to fit you better, our technicians can do that for you back at the showroom.

Feel free to try the bike again to see if the adjustments have made a difference.

What to look out for on a test-ride

Within moments, you will know if an electric bike will work for you. While riding, take note of:

how the bike fits to you

how it delivers the extra power

how it copes with the type of terrain you need it for

The longest part of the test-ride is selecting which bikes to take out. So, we recommend that you put aside at least an hour when you visit us to get a good look at the range and to fit in a test-ride.

Booking a test ride

It's a good idea to give us a buzz in advance to book a test ride or use our online consultation request, but even if you make an unplanned visit, there is usually someone available to take you out.

What should I bring?

Please bring a valid form of photo ID eg. passport, driving license. If you have your own helmet, please bring it along. If you don't have one, we can lend you one.